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Pricks Losers and Well Poisoners
 

Pricks Losers and Well Poisoners (Paperback)

By Saunders, Steven

  • RRP: $29.99
  • ONLY $26.99
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Dr Steven Saunders outlines positive strategies for dealing with workplace negativity. Real life stories bring good management practices alive with the best possible outcome and without any costly law suits or payouts.

ISBN 223430
Published 23 July 2011 by STEVEN SAUNDERS & ASSOCIATES
Interest Age All ages
Title in stock at publisher – usually ships 7-15 working days.
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Introducing New Approaches: Improved Public Service Delivery

Introducing New Approaches: Improved Public Service Delivery (Paperback)

By Kaul, Mohan

  • RRP: $46.50
  • ONLY $41.85
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Economic realities have led governments to review their programmes. This work shows that any new approach must take into account a whole variety of factors. It sets out practices for better service provision which have emerged across the Commonwealth, emphasizing the choice avail ...

ISBN 9780850925647
Published 1 January 1998 by Commonwealth Secretariat
Interest Age All ages
Series Managing the Public Service: Strategies for Improvement
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Better Information Practices: Improving Records and Information Management in the Public Service

Better Information Practices: Improving Records and Information Management in the Public Service (Paperback)

By Agere, Sam; Lemieux, Victoria; Mazikana, P. C.

  • RRP: $33.50
  • ONLY $30.15
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This work seeks to share the best practices in records and information management in reforming the public services. It discusses the design of an improved records management system to address deficiencies in the system which hinder successful implementation of the reform process.

ISBN 9780850925821
Published 1 January 1999 by Commonwealth Secretariat
Interest Age All ages
Series Managing the Public Service: Strategies for Improvement
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Promoting Industrial Competitiveness in Developing Countries: Lessons from Asia

Promoting Industrial Competitiveness in Developing Countries: Lessons from Asia (Paperback)

By Lall, Sanjaya

  • RRP: $35.50
  • ONLY $31.95
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As developing countries have started to open up their economies, their competitiveness has become a primary concern. This and related issues are analyzed in this report. It looks at the indicators and determinants of competitive performance in Asia and highlights lessons to be le ...

ISBN 9780850926231
Published 1 January 1999 by Commonwealth Secretariat
Interest Age All ages
Series Economic Papers
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Designing Performance Appraisal: Assessing Needs and Designing Performance Management Systems in the Public Sector

Designing Performance Appraisal: Assessing Needs and Designing Performance Management Systems in the Public Sector (Paperback)

Edited by Agere, Sam; Jorm, Noella

  • RRP: $35.99
  • ONLY $32.39
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This is an examination of the ways and means of designing performance appraisal systems as a result of the public sector reforms taking place in many Commonwealth countries. It looks at ways of designing and institutionalizing performance management measures.

ISBN 9780850926309
Published 1 January 2000 by Commonwealth Secretariat
Interest Age All ages
Series Managing the Public Service: Strategies for Improvement Series
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Beekeeping as a Business

Beekeeping as a Business (Trade Paperback/Paperback)

By Jones, Richard; Bee Research Association, International

  • RRP: $42.99
  • ONLY $38.69
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A guide to every aspect of establishing and maintaining a bee-keeping business. Beekeeping requires little financial aid, and bee products have a good export market. The text is supported by photographs and diagrams.

ISBN 9780850926316
Published 1 January 1999 by Commonwealth Secretariat
Interest Age All ages
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Fighting Corruption, Promoting Good Governance

Fighting Corruption, Promoting Good Governance (Trade Paperback/Paperback)

By Secretariat, Commonwealth; Created by Group Report, Expert

  • RRP: $32.50
  • ONLY $29.25
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This work presents a framework for Commonwealth principles for promoting good governance and combating corruption, endorsed by heads of government in Durban, 1999. It presents the expert group's findings, examining the nature of corruption and proposing actions at national and in ...

ISBN 9780850926446
Published 1 January 2000 by Commonwealth Secretariat
Interest Age All ages
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Empowering the Customer

Empowering the Customer (Paperback)

By Ayeni, Victor

  • RRP: $44.99
  • ONLY $40.49
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This work reviews the concept of customer in public sector management. It presents good practices in consumer empowerment and provides guidelines on how to develop client's charters.

ISBN 9780850926491
Published 1 November 2000 by Commonwealth Secretariat
Interest Age All ages
Series Managing the Public Service: Strategies for Improvement Series
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Trusted Services and Public Key Infrastructure: Their Role in Enabling the Secure Electronic Delivery of Government Services to the Public

Trusted Services and Public Key Infrastructure: Their Role in Enabling the Secure Electronic Delivery of Government Services to the Public (Paperback)

Edited by Okot-Uma, R. W'O; Caffrey, Larry

  • RRP: $41.99
  • ONLY $37.79
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Expounds the role of trusted services and public key infrastructures in enabling the electronic delivery of government services to the public. It is the result of the work of the ICA Study Group on Trusted Services and PKI convened in 1999.

ISBN 9780850926606
Published 1 January 2001 by Commonwealth Secretariat
Interest Age All ages
Series Information Technology and Globalisation Series
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International Craft Trade Fairs: A Practical Guide: 2001

International Craft Trade Fairs: A Practical Guide: 2001 (Paperback)

By Secretariat, Commonwealth

  • RRP: $41.99
  • ONLY $37.79
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This guide provides a practical methodology to assess potential markets. It looks at various enterprise capabilities; selecting an international trade fair; budgeting, planning and implementing successful participation in a trade fair; and how to take advantage of the many opport ...

ISBN 9780850926644
Published 1 January 2001 by Commonwealth Secretariat
Interest Age All ages
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