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A Public-Sector Journey to Lean: Fighting Muda in Times of Muri
  

A Public-Sector Journey to Lean: Fighting Muda in Times of Muri (Hardback)

By McGovern, Kate

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It would be un-lean for public administrators to start from scratch implementing Lean initiatives when there is so much to learn from existing endeavors. Lean seeks standard work. Fifty states and thousands of municipalities conduct similar processes. What can be learned from the... read full description below.

ISBN 9781138542754
Barcode 9781138542754
Published 28 November 2018 by Taylor & Francis Ltd
Format Hardback
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Full details for this title

ISBN-13 9781138542754
ISBN-10 113854275X
Stock Ready to ship - Less than 10 items
Publisher Taylor & Francis Ltd
Imprint CRC Press
Publication Date 28 November 2018
International Publication Date 21 November 2018
Publication Country United Kingdom United Kingdom
Format Hardback
Author(s) By McGovern, Kate
Category Public Ownership / Nationalization
Management & Management Techniques
Production & Quality Control Management
Number of Pages 197
Dimensions Width: 156mm
Height: 235mm
Weight 458g
Interest Age General Audience
Reading Age General Audience
Library of Congress Government productivity - Measurement, Six sigma Quality control standard
NBS Text Management & Business: General
ONIX Text Professional and scholarly
Dewey Code 352.357
Catalogue Code 959018

Description of this Book

It would be un-lean for public administrators to start from scratch implementing Lean initiatives when there is so much to learn from existing endeavors. Lean seeks standard work. Fifty states and thousands of municipalities conduct similar processes. What can be learned from the experiences of others on the Lean journey? A Public-Sector Journey to Lean describes the application of Lean process improvement principles and techniques to governmental organizations. The core concepts are illustrated by using specific examples drawn from Lean initiatives, particularly those underway in New England. Each chapter identifies the challenges faced by public sector in the development of a Lean program. Common pitfalls are discussed frankly, along with a range of potential countermeasures. Examples of projects and profiles of Lean practitioners are interspersed to illustrate the lessons learned. While acknowledging the practical differences between for-profit and non-profit enterprises, this book demonstrates that principles of Lean apply equally as well to all sectors. The Appendices provide a curriculum for White, Yellow, and Green Belt training programs. The hands-on approach to Lean training includes hypothetical scenarios that can be used to simulate Kaizen mapping projects.

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Author's Bio

Kate McGovern, MPA, Ph.D. is a Lean trainer and practitioner for New Hampshire's Bureau of Education and Training (BET) since 2009 when she was inspired by a Lean course taught for BET by Maine's Sam McKeeman. Working with her colleagues at BET, Kate designed a series of White, Yellow, Green Belt programs that facilitated the development of a Lean Network in New Hampshire. She has participated in regional Lean events, both as a speaker and trainer. She assisted in the development of a Lean training program for the Vermont Agency of Transportation through Daniel Penn Associates, and has conducted training for the New England States' Government Finance Officers' Association (NESGFOA), and she currently coordinates New Hampshire's Lean Black Belt program. Kate is a graduate of the University of Hartford and Fielding Graduate University and the author of Challenges in Pension Governance: A Case Study of the New Hampshire Retirement System.

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