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              Reading Age: 19+ Years

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              Total 598 jump to: go ‹ previous12345...next ›
              Downtown Parking Made Easy: 6 Steps to Improve the Quality and Quantity of Downtown Parking

              Downtown Parking Made Easy: 6 Steps to Improve the Quality and Quantity of Downtown Parking (Hardback)

              By Barr, Mary

              • RRP: $47.99
              • $45.59
              • Save $2.40
              • Available At Publisher

              In six simple steps, this guide shows readers how to review, manage, design and promote their parking system to ensure convenient parking for downtown shoppers and other visitors. Case studies, illustrations and tips from experienced downtowners offer answers to many related ques...tions.
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              ISBN 9780915910441
              Released NZ 15 Jun 1997
              Publisher FOOTPRINT BOOKS
              Interest Age General Audience
              Series Ichor Business Books
              Availability
              Showing available at publisher; usually ships 7-14 working days
              View details for this title
              Motivating Customer Service Employees: A Hands-on Guide to Help You Improve Morale, Motivation and Productivity in Your Customer Service Department

              Motivating Customer Service Employees: A Hands-on Guide to Help You Improve Morale, Motivation and Productivity in Your Customer Service Department (Paperback)

              By Harps, Leslie Hansen

              • RRP: $76.00
              • $72.20
              • Save $3.80
              • Available At Publisher

              This hands-on guide is designed to motivate customer service representatives and improve morale and productivity in customer service departments.

              ISBN 9780915910366
              Released NZ 31 Oct 1998
              Publisher FOOTPRINT BOOKS
              Interest Age General Audience
              Series Ichor Business Books
              Availability
              Showing available at publisher; usually ships 7-14 working days
              View details for this title
              Guide to Customer Service Teams: Nine Steps to Improving Productivity and Service with Teams

              Guide to Customer Service Teams: Nine Steps to Improving Productivity and Service with Teams (Paperback, Re-issue)

              By Hash, Susan

              • RRP: $66.00
              • $62.70
              • Save $3.30
              • Available At Publisher

              Through step-by-step instructions, this text demonstrates how to build a team-based customer service department. Based on the experiences of best-practice companies, the book aims to help create a team environment that will boost service quality and performance.

              ISBN 9780915910458
              Released NZ 15 Jun 1997
              Publisher FOOTPRINT BOOKS
              Interest Age 19+ years
              Series Ichor Business Books
              Availability
              Showing available at publisher; usually ships 7-14 working days
              View details for this title
              SkillSharpener: Training for the Frontline, Volume 1

              SkillSharpener: Training for the Frontline, Volume 1 (Paperback)

              By Communicator, Customer

              • RRP: $79.00
              • $75.05
              • Save $3.95
              • Available At Publisher

              The first of two volumes, this text provides 19 half-hour interactive training sessions designed to improve the performance and skills of frontline sales representatives. The book includes role play exercises, quizzes, group exercises, checklists and handout masters.

              ISBN 9780915910410
              Released NZ 15 Jun 1998
              Publisher FOOTPRINT BOOKS
              Interest Age 19+ years
              Series Ichor Business Books
              Availability
              Showing available at publisher; usually ships 7-14 working days
              View details for this title
              Analects of Educational Psychology

              Analects of Educational Psychology (Hardback)

              By Yongxin, Zhu

              • RRP: $160.00
              • $152.00
              • Save $8.00
              • Available At Publisher

              Offers insight into the important subjects of school counseling, mental health, and the psychology of learning. Suitable for teachers, and students of psychology, this book includes essays on Preparation for School Counseling; Study-Related, Vocational, Social, and Mental Health ...Counseling; How to Develop Positive Emotions; and more.
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              ISBN 9780071848633
              Released NZ 4 Oct 2015
              Publisher McGraw-Hill Education - Europe
              Interest Age General Audience
              Series Business Books
              Availability
              Showing available at publisher; usually ships 7-14 working days
              View details for this title
              Observation on the Education of Foreign Countries (Works by Zhu Yongxin on Education Series)

              Observation on the Education of Foreign Countries (Works by Zhu Yongxin on Education Series) (Hardback)

              By Yongxin, Zhu

              • RRP: $160.00
              • $152.00
              • Save $8.00
              • Available At Publisher

              One of China's most renowned scholars, the author has been at the forefront of educational experiment, innovation, and academic achievement. In this collection of essays, he shares his observations and reflections on the educational advances in countries throughout the world.

              ISBN 9780071843737
              Released NZ 4 Dec 2015
              Publisher McGraw-Hill Education - Europe
              Interest Age 19+ years
              Series Business Books
              Availability
              Showing available at publisher; usually ships 7-14 working days
              View details for this title
              Learn Your Way to Success: How to Customize Your Professional Learning Plan to Accelerate Your Career

              Learn Your Way to Success: How to Customize Your Professional Learning Plan to Accelerate Your Career (Trade Paperback / Paperback)

              By Tobin, Daniel R.

              • RRP: $35.00
              • $35.00
              • In Stock At Publisher

              Supercharge your job performance and get where your want to be by becoming an ACTIVE LEARNERIn today's highly competitive work environment, continuous learning is an absolute necessity--a requirement to keep up with the latest innovations in the field and increase productivity. L...earn Your Way to Success helps you spot otherwise overlooked opportunities to learn and teaches you how to take advantage of them. It provides tools for setting a personal learning agenda, keeping track of what is learned, and determining how to use that learning to improve performance in their current job, prepare for their next job, and plan their careers.Daniel R. Tobin has more than 30 years of experience in the learning and development field. He has founded two corporate universities (Digital Equipment Corporation's Network University and Wang Global/Getronics Virtual University) and served as vice president of design and development at the American Management Association (AMA).
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              ISBN 9780071782258
              Released NZ 28 Nov 2011
              Publisher McGraw-Hill Education - Europe
              Interest Age General Audience
              Series Business Books
              Availability
              In stock at publisher; ships 6-12 working days
              View details for this title
              The Laws of Subtraction: 6 Simple Rules for Winning in the Age of Excess Everything

              The Laws of Subtraction: 6 Simple Rules for Winning in the Age of Excess Everything (Hardback)

              By May, Matthew; May

              • RRP: $42.00
              • $42.00
              • In Stock At Publisher

              The long-awaited follow-up to the bestselling In Pursuit of Elegance, Matthew E. May's The Laws of Subtraction outlines seven simple principles for designing more engaging strategies, products, and services in any industry.

              ISBN 9780071795616
              Released NZ 2 Oct 2012
              Publisher McGraw-Hill Education - Europe
              Interest Age General Audience
              Series Business Books
              Availability
              In stock at publisher; ships 6-12 working days
              View details for this title
              Smart Prospecting That Works Every Time!: Win More Clients with Fewer Cold Calls

              Smart Prospecting That Works Every Time!: Win More Clients with Fewer Cold Calls (Trade Paperback / Paperback)

              By Krause, Michael D.

              • RRP: $32.00
              • $32.00
              • In Stock At Publisher

              Smart Prospecting That Works Every Time! is a step-by-step guide to reaching potential customers where they want to be met. This method balances social media marketing strategies, online applications, and traditional appointment setting techniques to help every salesperson connec...t with more clients and close more sales.
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              ISBN 9780071805421
              Released NZ 13 Feb 2013
              Publisher McGraw-Hill Education - Europe
              Interest Age General Audience
              Series Business Books
              Availability
              In stock at publisher; ships 6-12 working days
              View details for this title
              The CustomerCentric Selling (R) Field Guide to Prospecting and Business Development: Techniques, Tools, and Exercises to Win More Business

              The CustomerCentric Selling (R) Field Guide to Prospecting and Business Development: Techniques, Tools, and Exercises to Win More Business (Trade Paperback / Paperback, 2nd edition)

              By Walker, Gary

              • RRP: $32.00
              • $32.00
              • In Stock At Publisher

              CustomerCentric Selling is one of the best-selling books on a sales methodology today. Building on that tremendous success, this new field guide helps salespeople find new business by skillfully engaging with the toughest of prospects to create interest and get sales.

              ISBN 9780071808057
              Released NZ 26 Mar 2013
              Publisher McGraw-Hill Education - Europe
              Interest Age General Audience
              Series Business Books
              Availability
              In stock at publisher; ships 6-12 working days
              View details for this title
              Total 598 jump to: go ‹ previous12345...next ›