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              Books by Graham Clark

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              Service Operations Management: Improving Service Delivery
               

              Service Operations Management: Improving Service Delivery (Paperback, 5th edition)

              By Johnston, Robert; Shulver, Michael; Slack, Nigel; Clark, Graham

              • RRP: $157.08
              • $157.08
              • In Stock UK

              Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in... organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provides a range of tools, frameworks and techniques designed to help you better analyse existing operations and understand ways to deal with operational challenges. Pearson, the world's learning company.
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              ISBN 9781292064468
              Released NZ 2 Nov 2020
              Publisher Pearson Education
              Interest Age 16+ years
              Availability
              Internationally sourced; ships 6-14 working days
              View details for this title
              Thanks For the Clap: the Extraordinary Life and Times of New Zealand's Wildman of Country Music Ritchie Pickett
               

              Thanks For the Clap: the Extraordinary Life and Times of New Zealand's Wildman of Country Music Ritchie Pickett

              By Clark, Graham

              • RRP: $75.99
              • $75.99
              • Available

              The life and times of a little known but hugely influential NZ entertainer / songwriter, Country Music Icon Ritchie Pickett

              ISBN 9780473396510
              Published NZ 1 May 2017
              Publisher NZ / SP Author Self Published
              Interest Age General Audience
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
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              Service Operations Management: Improving Service Delivery

              Service Operations Management: Improving Service Delivery (Paperback, 4th edition)

              By Johnston, Robert; Clark, Graham; Shulver, Michael

              • RRP: $156.50
              • $156.50
              • To Order/ Indent titles

              Previously published: Service operations management: improving service delivery /Robert Johnston, Graham Clark, and Michael Shulver. Harlow, Essex, England; New York: Financial Times/Prentice Hall, 2008.

              ISBN 9780273740483
              Replacement this title has been replaced by: 9781292064468
              Released NZ 1 May 2012
              Publisher Pearson Education
              Interest Age 19+ years
              Availability
              47 Indent title (sourced internationally), Allow 8-12 weeks due to Covid 19 freight delays
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              The World Champion That Never Was: The Story of Lucas Browne

              The World Champion That Never Was: The Story of Lucas Browne (Trade Paperback / Paperback)

              By Clark, Graham; Browne, Lucas

              • RRP: $34.99
              • $27.99
              • Save $7.00
              • Temporarily out of stock

              The World Champion That Never Was takes the reader to Grozny, one of the world's most dangerous places, for the clash between the vastly experienced, intimidating champion, Ruslan Chagaev, and the underdog, Lucas Browne, only 23 fights into his professional career.

              ISBN 9781743793312
              Published NZ 1 Mar 2017
              Publisher Hardie Grant Books
              Interest Age General Audience
              Availability
              Title is temporarily out of stock
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              11th International Fatigue Congress

              11th International Fatigue Congress (Paperback)

              Edited by Clark, Graham; Wang, Chun H.

              • RRP: $1,314.99
              • $1,314.99
              • Available At Publisher

              A collection of Selected, Peer Reviewed Papers from the 11th International Fatigue Congress 2014, March 2-7, 2014, Melbourne, Australia.

              ISBN 9783038350088
              Released NZ 1 May 2014
              Publisher Trans Tech Publications Ltd
              Interest Age General Audience
              Series Advanced Materials Research
              Availability
              Available at publisher; allow 3-6 weeks delivery due to Covid 19 freight delays
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              Intrusion Prevention and Active Response: Deploying Network and Host IPS
               

              Intrusion Prevention and Active Response: Deploying Network and Host IPS (Trade Paperback / Paperback)

              By Rash, Michael; Orebaugh, Angela; Clark, Graham

              • RRP: $126.99
              • $126.99
              • To Order

              Provides an introduction to the field of Intrusion Prevention and offers detailed information on various IPS methods and technologies. This book covers specific methods, including both network and host IPS and response technologies such as port deactivation, firewall/router netwo...rk layer ACL modification, and session sniping.
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              ISBN 9781932266474
              Released NZ 4 Mar 2005
              Publisher Syngress Media,U.S.
              Interest Age General Audience
              Availability
              Indent title (internationally sourced), allow 8-12 weeks
              View details for this title
              Redcastle: A Place in Scotland's History
                

              Redcastle: A Place in Scotland's History (Hardback)

              By Clark, Graham

              • RRP: $114.99
              • $68.81
              • Save $46.18
              • No availability locally

              This book is a fascinating and, at times, extraordinary history of a remarkable part of Scotland, based on a collation of primary source documents and other records relating to Redcastle... Redcastle is a place rich with history, from the dangerously unpredictable Kenneth Mackenz...ie to the gentle reverends who tended the people who lived there, from the Red Castle itself to the manse and every thatched cottage that was part of Redcastle's world. For this book, the author has researched a wide range of sources, covering churches, schools, civil administration, people and places of Redcastle, to bring to life a vivid and detailed account of this historic part of Scotland. Dr Graham Clark graduated from Edinburgh University and followed a career in scientific research and educational management in Further and Higher Education. In retirement, as well as his research into the heritage of the Black Isle, he indulges his interests in hillwalking, golf and third-age learning.
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              ISBN 9781847485632
              Released NZ 18 Aug 2009
              Publisher New Generation Publishing
              Interest Age General Audience
              Availability
              Internationally sourced; usually ships 2-3 weeks
              View details for this title
              The Right Note: An Insight into Tauranga's Historic Music Scene
               

              The Right Note: An Insight into Tauranga's Historic Music Scene (Paperback)

              By Clark, Graham

              • RRP: $168.99
              • $168.99
              • Available

              It covers the history of local bands, musicians, venues etc in the Tauranga area, although it has a chapter on a Rotorua band, a Whakatane band who played in Tauranga a lot, and who were influential on the local Tauranga music scene. It covers the history of the Tauranga Wurlitz...er organ The conception of the Tauranga Jazz festival The influence of local radio The story of Radio hauraki and the pirates The association of Tauranga musicians with some international artists - and much more Covers from the late 40s through to the 1990s Packed full of historical and never before seen photographs
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              ISBN 9780473336790
              Published NZ 31 Oct 2015
              Publisher Clark Design
              Interest Age General Audience
              Availability
              Showing available from publisher, allow 2-4 weeks for delivery
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              Total 8 jump to: go