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This work assesses your knowledge and focuses your learning. Packed with visuals to help you learn fast, the book includes dozens of troubleshooting scenarios. An accompanying DVD-ROM also allows you to practice at home using electronic test engines, lab exercises, and study note...s.
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This publication takes an irreverent look at the history of ITIL, and how (not) to achieve an upgrade. Illustrated with original cartoons it is an upgrade to the 2003 edition of 'IT Service Management From Hell: A Guide to Worst Practices'.
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This all-new practice exams book features 100+ hands-on labs AND three virtual machines to help candidates prepare for and pass both the Red Hat Certified System Administrator and Certified Engineer exams. Its the perfect companion to the bestseller, RHCSA/RHCE Red Hat Linux Cert...ification Study Guide, Sixth Edition.
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Suitable for CCNA wireless specialization, this study guide offers test preparation and the practice you need to pass this challenging exam. It helps you learn practical skills through step-by-step exercises, on-the-job elements, and chapter self-tests. It also offers coverage of... the various exam topics.
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Presents integrated study system available for exams 640-460 & 640-436. Featuring hundreds of practice questions and hands-on exercises, this title covers what you need to know - and shows you how to prepare - for this challenging exam.
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This new exam guide for the all-new Certified Cyber Forensics Professional certification from (ISC)2 covers all six exam domains and includes electronic content-two practice exams and a PDF eBook.
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The latest publication in the Microsoft Official Academic Course series for IT Professionals, this course covers the Windows Vista client mapping to the new Microsoft Certified IT Professional examination 70-622 for Enterprise Support Technicians. A comprehensive program of textb...ook, lab manual and software, the course provides everything students need to build the knowledge and skills necessary to install, support, and troubleshoot the Windows Vista operating system.
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