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              Books published by Macmillan Distribution Service

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              Little Panda

              Little Panda (Board Book)

              Illustrated by Rigo, L.

              • RRP: $14.99
              • $11.99
              • Save $3.00
              • Available At Publisher

              Tells the story about baby animals and their mothers, in which the mother animal takes care of her offspring and keeps the baby animal out of trouble.

              ISBN 9780764163395
              Released NZ 1 Oct 2010
              Publisher Macmillan Distribution Service
              Interest Age 2-6 years
              Series Look at Me Books (Barron's)
              Availability
              Showing available at publisher; usually ships 7-14 working days
              View details for this title
              Little Duckling

              Little Duckling (Board Book)

              Illustrated by Rigo, L.

              • RRP: $17.50
              • $14.00
              • Save $3.50
              • Available At Publisher

              BarronAa's delightful series of Look at Me Books for toddlers continues to grow with more brand-new titles for the Spring 2011 season. Each of these board books tells a story about mother animal, how she cares for her baby, and keeps it out of trouble. The stories have natural ap...peal for younger boys and girls. This bookAa's color illustrations on every page show a mother duck and her baby duckling rendered in a naturalistic style and placed in realistic settings. The book is die-cut in the shape of the baby duckling that is shown on the front cover and depicted in the story.
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              ISBN 9780764164255
              Released NZ 1 Jul 2011
              Publisher Macmillan Distribution Service
              Interest Age 2-6 years
              Series Mini Look at Me Books
              Availability
              Showing available at publisher; usually ships 7-14 working days
              View details for this title
              Little Lamb: Look at Me

              Little Lamb: Look at Me (Board Book)

              By Rigo, L.

              • RRP: $17.50
              • $14.00
              • Save $3.50
              • Available At Publisher

              Lamb shaped board book about the activities of sheep and lambs.

              ISBN 9780764164279
              Released NZ 1 Jul 2011
              Publisher Macmillan Distribution Service
              Interest Age 2-6 years
              Series Look at Me Books
              Availability
              Showing available at publisher; usually ships 7-14 working days
              View details for this title
              Lead With Your Customer!: Transform Culture and Brand into World-Class Excellence
               

              Lead With Your Customer!: Transform Culture and Brand into World-Class Excellence (Hardback)

              By Jones, Mark David; Kober, J. Jeff

              • RRP: $125.50
              • $100.40
              • Save $25.10
              • Backorder UK

              What do successful organizations do that makes them consistently successful? It is simple and yet, rare: they understand their customer's needs and expectations, and then, exceed them. With years of experience and research developed while working with Fortune 500 companies, autho...rs Mark David Jones and J. Jeff Kober have created the World Class ExcellenceTM Model. Supported by the many years of experience the authors earned while leaders at Disney, this model builds on the core principles of values and vision, and reveals the 6-Ps primary delivery methods of world-class excellence that allows you to transform your organization's culture and brand. This proven model serves as a guiding beacon for leaders, aligning the work to bottom-line results, long-term success, and a world-class reputation. Presented in an engaging and straight forward style with many interesting case studies, this new leadership and customer service offering is a dynamite read. Section I: Establishing the Foundation for Excellence Ch. 1: Your Customer Really Is the Key Ch. 2: Leading with Your External and Internal Customers Ch. 3: Achieving Proven Leadership Excellence Ch. 4: Using the World Class Excellence Model to Transform Your Business Section II: Leading the Culture (Chapters 5-10) Section III: Leading the Brand (Chapters 11-16) Section IV: Ensuring Alignment & Integrity Ch. 17: How Service Netting Gets Results Ch. 18: Service Recovery that Really Works Ch. 19: Tips for Leading Implementation Ch. 20: Leading Forward to World-Class Excellence
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              ISBN 9781562867157
              Released NZ 30 Jul 2010
              Publisher Macmillan Distribution Service
              Interest Age General Audience
              Availability
              Internationally sourced (on backorder); allow 4-8 weeks
              View details for this title
              Basics Of Podcasting (Infoline May 2007, Issue 0705)
               

              Basics Of Podcasting (Infoline May 2007, Issue 0705) (Trade Paperback / Paperback)

              By Gronstedt, Anders

              • RRP: $120.50
              • $96.40
              • Save $24.10
              • Backorder UK

              Get on board with podcasts. Learn how to create and promote them with these basics how-to's that take the mystery and complexity out of podcast technology

              ISBN 9781562864880
              Released NZ 30 May 2007
              Publisher Macmillan Distribution Service
              Interest Age General Audience
              Series Infoline
              Availability
              Internationally sourced (on backorder); allow 4-8 weeks
              View details for this title
              Use Public Tools For Career Success (Infoline June 2007, Issue 0706)
               

              Use Public Tools For Career Success (Infoline June 2007, Issue 0706) (Trade Paperback / Paperback)

              By Kaleba, Kermit

              • RRP: $120.50
              • $96.40
              • Save $24.10
              • Backorder UK

              This publication unlocks the keys to finding and accessing public sector tools and grants that help training practitioners further their experience and skills. Included in this issue as well are tips on how to find obtain money-saving grants as well as how to use tax-relief metho...ds for professional development opportunities.
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              ISBN 9781562864897
              Released NZ 30 Jun 2007
              Publisher Macmillan Distribution Service
              Interest Age General Audience
              Series Infoline ASTD
              Availability
              Internationally sourced (on backorder); allow 4-8 weeks
              View details for this title
              Basics of ISD Revisited
               

              Basics of ISD Revisited (Trade Paperback / Paperback)

              By Hoddell, Chuck

              • RRP: $120.50
              • $96.40
              • Save $24.10
              • Backorder UK

              Instructional systems development (ISD) is the gold standard for curriculum development professionals in every aspect of education and training. This Infoline sets the stage for ISD by first explaining its origin and approach and then presenting the classic ADDIE Model, with each... phase of the model discussed in turn. You will also learn about the role of objectives and evaluation in instructional design as well as new developments in emerging technologies and ISD quality control.
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              ISBN 9781562867300
              Released NZ 30 Oct 2010
              Publisher Macmillan Distribution Service
              Interest Age General Audience
              Series Infoline ASTD
              Availability
              Internationally sourced (on backorder); allow 4-8 weeks
              View details for this title
              Coaching Employee Engagement Training
                

              Coaching Employee Engagement Training (Trade Paperback / Paperback)

              By Garber, Peter R.

              • RRP: $238.50
              • $190.80
              • Save $47.70
              • Backorder UK

              Coaching Employee Engagement Training is written for managers and other leaders who, regardless of their level of experience, wish to facilitate and support the development of truly engaged employees within their organisation. Utilising clear, focused suggestions on improving emp...loyee coaching skills, Coaching Employee Engagement Training focuses on the fundamentals of successful employee coaching, and delivers powerful, pragmatic lessons within an easy-to-use, highly efficient workbook format. With its comprehensive approach to teaching employee coaching, Coaching Employee Engagement Training is a valuable resource for everyone interested in creating a more engaged workplace environment.
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              ISBN 9781562868192
              Released NZ 30 Aug 2012
              Publisher Macmillan Distribution Service
              Interest Age General Audience
              Series Trainer's Workshop Series
              Availability
              Internationally sourced (on backorder); allow 4-8 weeks
              View details for this title
              Beyond Free Coffee and Donuts: Marketing, Training and Development

              Beyond Free Coffee and Donuts: Marketing, Training and Development (Trade Paperback / Paperback, illustrated edition)

              By Oberstein, Sophie; Alleman, Janet

              • RRP: $82.99
              • $66.39
              • Save $16.60
              • Available At Publisher

              A resource for workplace learning and performance professionals who are looking for creative ways to get their message heard by appropriate learners. It covers everything you need to know from understanding what motivates customers for your training services, to the nuts and bolt...s of designing, writing, and designing a marketing campaign.
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              ISBN 9781562863166
              Released NZ 30 Sep 2003
              Publisher Macmillan Distribution Service
              Interest Age General Audience
              Availability
              Showing available at publisher; usually ships 7-14 working days
              View details for this title
              Building a Successful Consulting Practice
               

              Building a Successful Consulting Practice (Trade Paperback / Paperback)

              By Phillips, Patricia Pulliam; Phillips, Jack J.

              • RRP: $185.50
              • $148.40
              • Save $37.10
              • Backorder UK

              This book will be helpful to anyone starting down the exciting and challenging road of consulting. Learn from best practices in the 12 case studies that analyze the success of consulting organizations.

              ISBN 9781562863319
              Released NZ 30 Sep 2002
              Publisher Macmillan Distribution Service
              Interest Age General Audience
              Availability
              Internationally sourced (on backorder); allow 4-8 weeks
              View details for this title
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