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              Books published by Taylor & Francis Ltd

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              Service Science: Analysis and Improvement of Business Processes
               

              Service Science: Analysis and Improvement of Business Processes (Trade Paperback / Paperback)

              By Maleyeff, John

              • RRP: $82.99
              • $82.99
              • Pub Date
                22 Aug 20

              To remain relevant in today's world, practitioners should presume that they have two jobs: first, to do their work effectively so that they provide value to the organization; second, to improve how the work is done so that their organization remains competitive. This book offers ...clear guidance to excel at this ubiquitous second job. Informed by an appreciation that most personnel that work in any firm, even firms that are manufacturing-oriented, routinely provide services as a key element of their jobs, this book explains how to provide and improve internal customer service, regardless of industry or role. It illustrates the common features, or service process 'DNA,' while providing a diverse set of examples to enhance understanding. Written by a pioneer in the development of principles and methodologies that address services in a structured and distinctive manner, this book stresses that service processes are distinctly different from manufacturing processes. Rigorous and practical, this book will appeal to students and professionals alike, in business, hospitality, industrial management, public health, and other fields. Online resources include Excel files that act as templates to help with quantitative analysis routines.
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              ISBN 9780367336035
              Released NZ 22 Aug 2020
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
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              Resilience in the Anthropocene: Governance and Politics at the End of the World
               

              Resilience in the Anthropocene: Governance and Politics at the End of the World (Paperback)

              Edited by Chandler, David; Grove, Kevin, C. S. C.; Wakefield, Stephanie

              • RRP: $82.99
              • $82.99
              • Pub Date
                19 May 20

              This book offers the first critical, multi-disciplinary study of how the concepts of resilience and the Anthropocene have combined to shape contemporary thought and governmental practice. Faced with the climate catastrophe of the Anthropocene, theorists and policymakers are incre...asingly turning to 'sustainable', 'creative' and 'bottom-up' imaginaries of governance. The book brings together cutting-edge insights from leading geographers, international relations scholars and philosophers to explore how the concepts of resilience and the Anthropocene challenge and transform prevailing understandings of Earth, space, time and knowledge, and how these transformations reshape governance, ethics and critique today. This book examines how the Anthropocene calls into question established categories through which modern societies have tended to make sense of the world and engage in critical reflection and analysis. It also considers how resilience approaches attempt to re-stabilize these categories - and the ethical and political effects that result from these resilience-based efforts. Offering innovative insights into the problem of how environmental change is known and governed in the Anthropocene, this book will be of interest to students in fields such as geography, international relations, anthropology, science and technology studies, sociology, and the environmental humanities.
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              ISBN 9781138387447
              Released NZ 19 May 2020
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
              Series Routledge Research in the Anthropocene
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              Disability, Globalization and Human Rights
               

              Disability, Globalization and Human Rights (Hardback)

              Edited by Katsui, Hisayo; Shuaib, Chalklen

              • RRP: $259.00
              • $259.00
              • Pub Date
                30 Jul 20

              The UN Convention on the Rights of Persons with Disabilities has facilitated the understanding that disability is both a human rights and development issue. In order to achieve the Sustainable Development Goals by 2030, the focus on disability inclusion has become increasingly im...portant in the discourse of international and national efforts for leaving no one behind , the motto of the SDGs. This book discusses pertinent and emerging themes such as disability rights, globalization, inequalities, international cooperation and representation. Evidence which has been obtained tends to show that persons with disabilities have been disproportionately left behind without proper representation, participation and inclusion. This book critically investigates the gaps at different levels, from top to bottom, and as importantly, within the global disability movement, for the realisation of global disability rights, and theorizes the intersection of disability, globalization and human rights. Empirical case studies from different countries and contexts are introduced to deepen analysis on theories of critical disability studies from a global perspective. Co-edited by a disability researcher and the former United Nations Special Rapporteur on Disability, this book will be of interest to all students, academics, policy makers and practitioners working to advance the cause of disability rights around the world.
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              ISBN 9781138487055
              Released NZ 30 Jul 2020
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
              Series Interdisciplinary Disability Studies
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              Workplace Mental Health Law: Comparative Perspectives
               

              Workplace Mental Health Law: Comparative Perspectives (Hardback)

              By Mishiba, Takenori

              • RRP: $282.00
              • $282.00
              • Pub Date
                30 Jul 20

              This book provides a systematic and interdisciplinary study of occupational mental health legislation in seven countries. The work presents a study of the laws, policies, and legal interpretations to help prevent mental health problems from occurring in the workplace and appropri...ately address problems once they do occur. With a view to improving provision in Japan, the author examines the legal issues relating to workplace mental health and stress in the USA, UK, Denmark, the Netherlands, France and Germany. In presenting a comparative discussion of mental health issues in the workplace, this book seeks to establish a minimum for legal rights and duties that contribute to prevention and not just compensation. With its detailed comparative and descriptive coverage of legal and related provisions in a range of countries, the book will be a valuable resource for academics, policy-makers and practitioners working in labour and employment law, social welfare, occupational health and human resource management.
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              ISBN 9780367347826
              Released NZ 30 Jul 2020
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
              Series Routledge Research in Health Law
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              The Middle Class in World Society: Negotiations, Diversities and Lived Experiences
               

              The Middle Class in World Society: Negotiations, Diversities and Lived Experiences (Hardback)

              Edited by Suter, Christian; Madheswaran, S.; Vani, B. P.

              • RRP: $271.00
              • $271.00
              • Pub Date
                30 Jun 20

              This volume delves into the study of the world's emerging middle class. With essays on Europe, USA, Africa, Latin America, and Asia, the book studies recent trends and developments in middle class evolution at the global, regional, national, and local levels. It reconsiders the c...onceptualization of middle class, with a focus on the diversity of middle class formation in different regions and zones of world society. It also explores middle class lifestyles and everyday experiences, including experiences of social mobility, feelings of insecurity and anxiety, and even middle class engagement with social activism. Drawing on extensive fieldwork and in-depth interviews, the book provides a sophisticated analysis of this new and rapidly expanding socio-economic group and puts forth some provocative ideas for intellectual and policy debates. It will be of importance to students and researchers of sociology, economics, development studies, political studies, Latin American studies, and Asian Studies.
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              ISBN 9781138609501
              Released NZ 30 Jun 2020
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
              Availability
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              Risk and Uncertainty Reduction by Using Algebraic Inequalities
               

              Risk and Uncertainty Reduction by Using Algebraic Inequalities (Hardback)

              By Todinov, Michael T.

              • RRP: $224.00
              • $224.00
              • Pub Date
                20 Aug 20

              This book will equip the readers with a powerful domain-independent method for reducing risk through maximizing reliability, reducing epistemic uncertainty, reducing aleatory uncertainty, ranking the reliabilities of systems and processes, minimizing the risk of faulty assemblies..., and ranking decision-making alternatives in the presence of deep uncertainty. The book discusses how to make a correct ranking of competing systems/processes under a complete absence of knowledge about the reliabilities of their building parts. It presents how to make decisions in the presence of deep uncertainty, how to minimize the variation of a reliability-critical parameter, how to minimize the risk of a faulty assembly, and how to determine the lower and upper bound for a critical parameter which varies. This book is primarily for engineering professionals and academic researchers in virtually all existing engineering disciplines: reliability engineering, mechanical engineering, electrical engineering, electronics, chemical engineering, civil engineering, nuclear engineering, aerospace engineering, oil and gas industry, environmental engineering, etc. safety professionals, risk managers, reliability consultants, design engineers, reliability and risk researchers, reliability and risk management students are also among the intended audience for this book.
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              ISBN 9780367898007
              Released NZ 20 Aug 2020
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
              Availability
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              The Psychodynamics of Toxic Organizations
               

              The Psychodynamics of Toxic Organizations (Hardback)

              By Stein, Howard F.; Allcorn, Seth

              • RRP: $282.00
              • $282.00
              • Pub Date
                5 Aug 20

              Understanding experience at work, especially in toxic organizations, is a multidimensional undertaking that must include all senses. The use of applied poetry has its primary value as an evocative approach to sensing, knowing, and understanding workplace experience. Poetry at its... best condenses into relatively few words, metaphors, and images what conventional social science narratives would take much longer to articulate. Where poetry often hints and alludes, narrative seeks to spell out, expound, and complete. Where poetry leaves much mental space for the listener or reader to fill in with one's imagination, narrative fills in the spaces with rich detail. Applied poetry and its contextual stories offer a way of accessing workplace experience that is unique and valuable in terms of understanding lives at work. The use of complementary psychodynamic theories, like all theories, is a way of trying to account for what we have found and experienced and in particular why it happened. Why, the authors suggest, is critical in terms of understanding the sensing, images, and metaphors evoked by the poetry and stories that may resonate with hearers and readers for reasons that are unconscious and are rooted in the past. These transferences that come forward from past life experience into the present are the critical data we work with. These are the data of psychoanalysis. This book both widens and deepens the scope of organizational research offered by other researchers, theorists, and approaches to understanding, interpreting, explaining, leading, and consulting with workplace organizations. Its triangular integration of applied poetry, experience and stories behind the poetry, and the three psychoanalytic models of explaining life in workplaces, is a new and distinct contribution to organizational research, leadership, and consulting efforts to help organization members to solve real, underlying problems, and not offer simplistic, formulaic solutions based solely on a stud
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              ISBN 9780367442354
              Released NZ 5 Aug 2020
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
              Series Routledge Studies in Management, Organizations and Society
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              Popular Musicology and Identity
               

              Popular Musicology and Identity (Hardback)

              Edited by Askeroi, Eirik; Hansen, Kai Arne; Jarman, Freya

              • RRP: $282.00
              • $282.00
              • Pub Date
                28 Jun 20

              Popular Musicology and Identity paves new paths for studying popular music's entwinement with gender, sexuality, ethnicity, class, locality, and a range of other factors. The book consists of original essays in honour of Stan Hawkins, whose work has been a major influence on the ...musicological study of gender and identity since the early 1990s. In the new millennium, musicological approaches have proliferated and evolved alongside major shifts in the music industry and popular culture. Reflecting this plurality, the book reaches into a range of musical contexts, eras, and idioms to critically investigate the discursive structures that govern the processes through which music is mobilised as a focal point for negotiating and assessing identity. With contributions from leading scholars in the field, Popular Musicology and Identity accounts for the state of popular musicology at the onset of the 2020s while also offering a platform for the further advancement of the critical study of popular music and identity. This collection of essays thus provides an up-to-date resource for scholars across fields such as popular music studies, musicology, gender studies, and media studies.
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              ISBN 9781138322882
              Released NZ 28 Jun 2020
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
              Availability
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              Governing Delinquency Through Freedom: Control, Rehabilitation and Desistance
               

              Governing Delinquency Through Freedom: Control, Rehabilitation and Desistance (Hardback)

              By Bugnon, Geraldine

              • RRP: $271.00
              • $271.00
              • Pub Date
                15 May 20

              This book analyses the non-custodial government of young offenders in two major cities in Brazil. In doing so, it delves into the paradox of an institution exerting control over youths while at the same time promoting their autonomy and responsibility. The study sheds light on th...e specific logics of power, control, and inequality produced by such institutional settings. The book's analysis is based on an ethnographic study of 'Assisted Freedom' (Liberdade Assistida) - a form of probation - in the Brazilian cities of Rio de Janeiro and Belo Horizonte. This particular context - which is characterized by endemic violent crime, on the one hand, and a highly protective juvenile justice system, on the other - sheds productive light on the contradictions of juvenile justice systems and other public policies based on the values of citizenship, autonomy, and responsibilization. The analysis takes the form of an inverted zoom structure: it begins by looking at cognitive and interactional processes at the level of interpersonal relationships between youths and professionals, and then works its way up to examine ties outside the institution itself, with schools, the labour market, and juvenile courts. Written in a clear and direct style this book will appeal to students and scholars in criminology, sociology, cultural studies, social theory and those interested in learning about non-custodial measures and the regulation of juvenile delinquency.
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              ISBN 9781138609334
              Released NZ 15 May 2020
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
              Series International Series on Desistance and Rehabilitation
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              Translating Moliere for the English-speaking Stage: The Role of Verse and Rhyme
               

              Translating Moliere for the English-speaking Stage: The Role of Verse and Rhyme (Hardback)

              By Ploix, Cedric

              • RRP: $259.00
              • $259.00
              • Pub Date
                25 May 20

              This book critically analyzes the body of English language translations Moliere's work for the stage, demonstrating the importance of rhyme and verse forms, the creative work of the translator, and the changing relationship with source texts in these translations and their recept...ion. The volume questions prevailing notions about Moliere's legacy on the stage and the prevalence of comedy in his works, pointing to the high volume of English language translations for the stage of his work that have emerged since the 1950s. Adopting a computer-aided method of analysis, Ploix illustrates the role prosody plays in verse translation for the stage more broadly, highlighting the implementation of self-consciously comic rhyme and conspicuous verse forms in translations of Moliere's work by way of example. The book also addresses the question of the interplay between translation and source text in these works and the influence of the stage in overcoming formal infelicities in verse systems that may arise from the process of translation. In so doing, Ploix considers translations as texts in and of themselves in these works and the translator as a more visible, creative agent in shaping the voice of these texts independent of the source material, paving the way for similar methods of analysis to be applied to other canonical playwrights' work. The book will be of particular interest to students and scholars in translation studies, adaptation studies, and theatre studies
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              ISBN 9780367272296
              Released NZ 25 May 2020
              Publisher Taylor & Francis Ltd
              Interest Age 16+ years
              Series Routledge Advances in Translation and Interpreting Studies
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