Wheelers Books
Refine By
Publication Date
Fiction / Non-Fiction
    Age
      Format
        Extended Format
        Show Large Print:
        Category
          Publication Country
            Latest Additions
            Language
              Price
              -

              Books published by Bookbaby

              Stock Availability: Sort by: View:

              Total 203 jump to: go ‹ previous12345...next ›
              Five Steps to Five Stars: A Leader's Guide to Improving Customer Service
               

              Five Steps to Five Stars: A Leader's Guide to Improving Customer Service (Paperback)

              By Blake, Alvin L.

              • RRP: $32.50
              • $32.50
              • Pre Release International

              Five Steps to Five Stars focuses on the individual leadership steps necessary to achieve excellence in customer service. All the steps outline the required intentional and deliberate actions to succeed. Leaders who follow these steps will be able to improve their existing organiz...ational policies by becoming better customer service focused leaders. Five Steps to Five Stars is a leader's guide to improving the overall customer service environment. In Step One, leaders will be challenged to conduct a true self-evaluation of their personal beliefs and skills when it comes to managing excellence in customer service. Step Two will motivate leaders to view the organization through the three different lenses of the customer service windowsacustomer's view, the worker's view, and the leader's view. In Step Three, we continue to build leaders by discovering how to right their wrongs, and in Step Four, leaders will start the process of trying to close the customer service gap. Finally, in Step Five, leaders are asked to apply the 5-5-5 Rule to all areas of customer service in their organization. The steps will help leaders and managers build, promote, and create working environments which produce 5-Star customer service!
              Read more

              ISBN 9781543999181
              Released NZ 14 Mar 2020
              Publisher Bookbaby
              Interest Age General Audience
              Availability
              Available for pre-order, ships once internationally released 14 Mar 2020
              View details for this title
              Blood and Betrayal: The Untold History
               

              Blood and Betrayal: The Untold History (Paperback)

              By Hill, Norwood

              • RRP: $37.99
              • $37.99
              • Pre Release International

              The history of a medical family caught up in the AIDS and hepatitis C crises in blood banking and the betrayal of patients by medical officials entrusted with their care.

              ISBN 9781543994360
              Released NZ 14 Mar 2020
              Publisher Bookbaby
              Interest Age General Audience
              Availability
              Available for pre-order, ships once internationally released 14 Mar 2020
              View details for this title
              Sugar and Spite
               

              Sugar and Spite (Paperback)

              By Glover, Penny

              • RRP: $37.99
              • $37.99
              • Pre Release International

              Ms. Ashley Hunter, a young lady of two girls and a husband that she loves dearly finds out her husband's infidelity in a grocery store. She keeps it to herself, unbeknownst to her husband that she knows. When situations start to get out of hand between her husband and his mistres...s, then the sweet and kind person that she was turns into a spiteful one.
              Read more

              ISBN 9781543998436
              Released NZ 14 Mar 2020
              Publisher Bookbaby
              Interest Age General Audience
              Availability
              Available for pre-order, ships once internationally released 14 Mar 2020
              View details for this title
              Bathsheba: The Untold Story
               

              Bathsheba: The Untold Story (Paperback)

              By Marinari, Ron

              • RRP: $42.50
              • $42.50
              • Pre Release International

              Until now, the true story of Bathsheba has gone untold. She was simply judged as King David's big mistakeaa vulnerable and loose woman caught bathing naked on a rooftop across from the Royal Palace. The nation wouldn't dare condemn a man for adultery, especially the Kingaeveryone... would rather believe he had a weak moment.But on the contrary, the King's greed for lust and power had an underlying obsession, and only a woman like Bathsheba could quell his forbidden desire. Besides, she was far from being vulnerable. She was an angel of darkness, for one complex purpose: to steal the King's soul, have his child, and secretly rule the nation.At the close of her life, Bathsheba writes her untold story using a collection of diaries, most of which, she cleverly stole from those within the Palace. In doing so, the world would discover the many unholy secrets royal families keepamainly, that it was she who sat on the King's throne, and cunningly ruled the nation. This was the real Queen; salacious and dominantaThis was Bathsheba!
              Read more

              ISBN 9781543998252
              Released NZ 14 Mar 2020
              Publisher Bookbaby
              Interest Age General Audience
              Availability
              Available for pre-order, ships once internationally released 14 Mar 2020
              View details for this title
              From Innocence to Evil: What Drove Hitler and Stalin
               

              From Innocence to Evil: What Drove Hitler and Stalin (Paperback)

              By Hegyvary, Csaba

              • RRP: $42.50
              • $42.50
              • Pre Release International

              They were two of the most evil dictators of all time. Each of them was responsible for the murders of millions of people, most often with unspeakable cruelty. Yet they had no hesitation or remorse. Why? What drove them to inflict the atrocities of torture and mass murder, while c...reating virtual secular religions to themselves? Were they born evil, or did something in their lives make them evil, dispassionate murderers? Discussion of their developmental years and adult lives give strong evidence about nature and nurture. The world would be different today if each of them had succeeded in their early ambitions: Hitler as an artist, Stalin as a priest and poet. What drove them through spiraling events of world wars to do what they did and become among the most feared people in history?
              Read more

              ISBN 9781543997958
              Released NZ 14 Mar 2020
              Publisher Bookbaby
              Interest Age General Audience
              Availability
              Available for pre-order, ships once internationally released 14 Mar 2020
              View details for this title
              All sewn up?
               

              All sewn up? (Paperback)

              By Shields, Beth Bear

              • RRP: $32.50
              • $32.50
              • Pre Release International

              The girls from Seamless are back, and things seem to be going so, wella| seamlessly! Becca and the boys were making their way in their little home, Dana was finally dating the man of her dreams, Elle was madly in love with Bobby Fweidman, and Allie's belly was growing quickly. Su...re, Becca's book, Seamless, had flopped, but she was still enjoying her classes at the art museum and still finding peace as she drove past the beautiful historic homes along Wee Street.Becca had almost had to pinch herself that morning as she looked over to the other side of the bed to where Jay was sleeping. She gave the blanket a little yank to cover herself and found a small thread sticking out from the beige rectangle embroidered on the duvet. She played with it and tried to break it off, but, instead, the string began to unravel, becoming longer and longer. As she wrapped it around her finger to rip it off, it only became tighter around it, making her fingertip bulge and turn red. Becca unwrapped it slowly and stared at the string, now several inches long, the embroidered rectangle now fraying on the edge. One loose string, one tiny pull, can make things come apart, she thought. If a seam opens, that's it. It is no longer smooth, it is no longer continuous, and all it takes is one tiny pull on one loose threada| Isn't that always the formula? Just when you think you have things all sewn up, the monsters and bumps, crooks and lumps appear. Maybe things weren't so seamless after alla|
              Read more

              ISBN 9781543996807
              Released NZ 14 Mar 2020
              Publisher Bookbaby
              Interest Age General Audience
              Availability
              Available for pre-order, ships once internationally released 14 Mar 2020
              View details for this title
              Daylight Forever: A Memoir
               

              Daylight Forever: A Memoir (Paperback)

              By Khajavi-Harvey, Mahvash

              • RRP: $40.99
              • $40.99
              • Pre Release International

              You can't escape your destiny , her father always said. As a young Baha'i girl growing up during the Islamic revolution of 1979 experiencing 8 years of Iran-Iraq war, Mahvash lived in daily terror of religious persecution and bombing raids. With her family threatened and the scho...ols shut down, Mahvash took destiny into her own hands. She escaped under a cover of darkness on a solo trek across the border. This courageous and hopeful memoir is a portrait of a childhood cut short, a young woman's journey to flee oppression, and the story of a refugee who learns what it means to come home. Daylight Forever shares an immigrant's struggle for freedom, opportunity, and belonging and examines the tapestry of personal differences which, through tears and determination, have been woven into our shared human destiny.Dayligth Forever is both stunning and heartbreaking. Mahvash brilliantly invites the reader into her personal journey as a refugee and allows you to experience her life through the eyes of a young girl. This memoir was gripping, visceral, and sacred work. Not only does this book need to be a required reading, it deserves a prize for the bravery that it represents in honor of every refugee both present and past. For Women Who Roar Founder, Megan Febuary
              Read more

              ISBN 9781543996487
              Released NZ 14 Mar 2020
              Publisher Bookbaby
              Interest Age General Audience
              Availability
              Available for pre-order, ships once internationally released 14 Mar 2020
              View details for this title
              Searching for True Community: A Self Help Book on National Security
               

              Searching for True Community: A Self Help Book on National Security (Paperback)

              By Bennekum, David Van

              • RRP: $30.50
              • $30.50
              • Pre Release International

              This Self Help Book on National Security is for those that are looking for a fun, light, and entertaining introduction to the subject. But, don't be fooled, this is advanced thinking in national security. Even if you fancy yourself an expert on the subject, there's a lot here for... you too. True to its title, Searching for True Community, is what national security is all about. It's how we promote diversity in our communities and prevent that diversity from turning to divisiveness. As much as we associate planes, tanks and soldiers to our national security, it's really about how we influence our communities and how our communities influence us. National Security is a behavioral science.It's odd to think of national security along side social work, sociology and the other behavioral sciences. But, in this book I make the case that they have a lot in common. Communities are communities, no matter the size, that accomplish great things together but are challenged when the moral hazard of our individual desires gets in the way of teamwork. And, the community of nations - the some 200 nations on Earth - is no different from any other community that sees the value in teamwork but can easily fracture when community norms intrude on our values. We're human, after all, and we are emotionally connected to our values. There's only so much of our identity that we're willing to give up just to be part of a team. In fact, you are already a national security expert because you attend PTA meetings, are members of homeowner associations, joined social clubs or played on sports teams and you know what motivates us often makes it hard to be good teammates. You know our communities shape us and we shape our communities as well. You're already a national security expert, you just don't know it yet.So whether you are looking for a easy introduction or an old pro looking for another perspective, this book is for you.
              Read more

              ISBN 9781543991819
              Released NZ 14 Mar 2020
              Publisher Bookbaby
              Interest Age General Audience
              Availability
              Available for pre-order, ships once internationally released 14 Mar 2020
              View details for this title
              Scarred Soul of a Grieving Daughter: Inspired by True Events
               

              Scarred Soul of a Grieving Daughter: Inspired by True Events (Paperback)

              By Hepler, Bette

              • RRP: $25.99
              • $25.99
              • Pre Release International

              In this psychological drama, we see portrayed the disruption of an idyllic, vital, beloved father-daughter relationship and how the contrasts of the wounds of loss, and development of a kind of justice, revenge and compassion unfold. A mix of truth and fiction plays out in the un...predictable way the minds of both perpetrator and victim react when caught in the warp of rage, where the only outcome seems to be total destruction of one or both. At every turn, the tension mounts, the suspense is sustained until the blessed moment of truth descends to the relief of both character and reader. Energetic, lyrical, and figurative language keeps it fresh throughout as the greater story of challenge and deliverance are revealed.An authentic narrative voice informs the whole story so that the characters remain true to their natures. The detailed and vivid sense of the protagonist's family and her background and her marriage and the turmoil and grief she feels about her father's death are moving. Her inner-life proves the strength of character that-ultimately-is her salvation. The transformation that she experiences as she plunges into a kind of murderous madness and actually finds a way to bond with the man she hates is riveting. Readers who have experienced devastating losses will immediately identify with the main character's struggle to come to grips with a loss so deep that she thought she would never find resolution. Scenes and cultural allusions comprise an unforgettable foray into the past, a time and place made visible with specific detail and description.
              Read more

              ISBN 9781543998412
              Released NZ 14 Mar 2020
              Publisher Bookbaby
              Interest Age General Audience
              Availability
              Available for pre-order, ships once internationally released 14 Mar 2020
              View details for this title
              Matters of Life and Death: The Remarkable Journey of Dr. Philip Merkle
               

              Matters of Life and Death: The Remarkable Journey of Dr. Philip Merkle (Paperback)

              By Seger, Bruce

              • RRP: $48.99
              • $48.99
              • Backorder US

              Through genealogical research, author Bruce Seger learned that Dr. Philip Merkle was part of his family history. Further exploration revealed an abundance of informationa19th century newspaper articles, bibliography sources pointing to additional revelations, and even a doctoral ...thesis written in 1956 which referenced him. In Matters of Life and Death: The Remarkable Journey of Dr. Philip Merkle, Seger creates an autobiography that explores the impact the Dr. Merkle had on the development of politics and society in the 19th century and beyond.Walk with Dr. Philip Merkle through 19th-century New York City and encounter the joy and despair of a growing city. Visit his places of employment, where he worked as a pharmacist, physician, examiner of drugs, interpreter, excise commissioner, coroner, civic leader, and theologian. Experience 19th-century legal issues which allowed murder, infidelity, spousal abuse, and much more. Through Merkle's own voice, hear about his tireless advocacy, contributions, and his incredible life experiences of triumph and tragedy.
              Read more

              ISBN 9781543985016
              Released NZ 30 Oct 2019
              Publisher Bookbaby
              Interest Age General Audience
              Availability
              Internationally sourced (on backorder); allow 4-8 weeks
              View details for this title
              Total 203 jump to: go ‹ previous12345...next ›

              Index by Publisher Name